The retailer is codifying customer engagement benchmarks to ensure consistency and elevated guest experiences across stores.
From Abercrombie & Fitch to Walmart, margins tighten as demand cools.
Amazon turns Alexa into retail infrastructure: ASA on AWS lets brands deploy AI shopping agents in 60 days—trading speed for deeper Amazon ties.
Bilt’s viral mockumentary series demonstrates the merits of authentic, alternative social marketing strategies.
Climbing walls and curated assortments power sustained comp gains.
YouTube auto-tags AI videos: Surprise AI labels may disrupt brands’ creator deals, even as data shows transparency can boost buyer confidence.
DuckDuckGo gains from Google AI pivot: US iOS installs climbed 33% week over week as users sought search without mandatory genAI.
Mailchimp’s malaise mirrors SaaS strain: AI fears rattle valuations, leaving brands to rethink reliance on per-seat tools.
An acquisition of The Very Group could speed growth, yet macro strain may cloud the upside.
This positions SoFi more competitively as a lender and banking services provider.
This will push more Californians to forego insurance or leave.
Banks must offer creative incentives to drive mortgage business during this slowdown.
58% of CFOs worldwide cite increasing AI technology investments as a top growth strategy, putting AI ahead of expanding product offerings (53%), hiring (47%), and new-market expansion (46%), according to a January survey from Coupa.
In today’s podcast episode, we discuss whether AI is actually wiping out entry-level jobs, how it’s changing marketing jobs, and whether employee backlash to AI is a flash in the pan or something deeper and more systemic. Join Senior Director of Podcasts and host Marcus Johnson, along with Analyst Grace Harmon and Senior Analyst Gadjo Sevilla. Listen anywhere, or watch on YouTube or Spotify.
Starbucks, Target, and Uber are reconsidering their strategies as costs climb and investments underdeliver.
Meta’s Forum targets Reddit: AI Q&A plus data from millions of Facebook Groups could siphon casual users—and ad dollars—from Reddit’s threads
LinkedIn fights AI clutter: New limits curb low-value bot posts, even as AI tools spread across hiring and content.
AI implementation in retail and ecommerce has reached an inflection point where individual experimentation must give way to organizational strategy, but the path from proof-of-concept to production remains fraught with challenges around data security, cost justification, and realistic expectations about automation.
Commerce media is pushing brands to break down internal silos and rethink how they organize teams, allocate budgets, and measure success across an increasingly fragmented ecosystem.
LLMs take a larger role in recommendations, insurers could face greater pricing pressure.